Shipping Policy

At FLOSTARINTERNATIONAL, we are committed to delivering your orders efficiently and securely.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed during weekends or holidays will be processed on the next business day.

Shipping Time

Estimated delivery times vary depending on the destination and shipping carrier:

• United States: 7–15 Business Days

• Canada: 8–18 Business Days

• United Kingdom: 7–15 Business Days

• Europe: 8–20 Business Days

• Australia & New Zealand: 8–18 Business Days

• Rest of the World: 10–25 Business Days

Please note that delivery times are estimates and may be affected by customs processing, weather conditions, carrier delays, or peak shipping periods.

Tracking Information

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your shipment's progress.

Shipping Fees

Shipping costs are calculated at checkout based on your location and selected shipping method. Promotional free shipping offers may be available from time to time.

Customs and Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Lost or Delayed Packages

If your package is delayed or appears lost in transit, please contact our support team. We will work directly with the carrier to investigate and resolve the issue as quickly as possible.

Contact Us

For any shipping-related questions, please contact our customer support team. We are always happy to assist you.